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General
Do you offer your products wholesale?
At this moment, we do not offer products wholeslae. If you are looking, please let us know and we can get you in contact with some great vendors!
Where are you located?
Our home base is located in Akron, Ohio.
Refund and Return Policy
Please read our refund and return policy here
Where do you get your products from?
Our products come from our vendors all over the world. These products come from Japan, Korea, Indonesia, Spain and many more places. To get a full list of countries, please email us at jaysexoticsnacks@yahoo.com
What I want is not on the website. What should I do?
We are always accepting product requests. If there is something you would like featured in our store, please use the contact page and let us know. We would love to hear from you!
Shipping and Pricing
Why do your products cost so much?
Definition of exotic
1: introduced from another country:not native to the place where found
example: exoticplants…
2: strikingly, excitingly, or mysteriously different or unusual
example: exoticflavors
Our products come from all over the world. With that, comes shipping costs, import fees and other overhead costs.
We want to provide you with the best experience at a competitive price. Our prices are cheaper than many other vendors in the exotic snack industry.
We strive to make our products affordable for every customer that wants experience flavors from all over.
There are a few items to take into account when thinking about the price:
- Availability of prodcuts
- Shipping (including distance from USA)
- Labor
- Overhead Costs
- Taxes
We will also hold promotions, sales and discounted items frequently so be on the lookout!
Where do you ship?
Currently, we ship to all US states. We are hoping to expand further in the near future.
Shipping Policy
Please read our shipping policy here
Why is shipping so high right now?
There are many factors that play a part in the increased shipping prices. The best way to explain it is with the article found here
Cancellation Policy
If you would like to cancel your oder, please note that we cannot cancel an order if it has already been shipped. We are also unable to make any changes to shipping addresses once the package leaves our warehouse.